Making Your Practice Accessible for Clients With Disabilities

We all know about ramps and curb cuts, but what is it that truly makes your clinical practice accessible to persons with a wide variety of chronic conditions and disabilities (CID)? Accessibility begins with the first contact, whether by phone, email, or website, and with any intake forms you use prior to or during the first meeting. Physical accessibility can be assessed through ten variables. Policy and treatment accessibility may require examination of common therapist approaches that occur throughout the treatment experience such as the fifty-minute hour, cancellation policies, fee structures, and how outcome measures are delivered and interpreted. In this course you will gain practical knowledge about processes and approaches that can increase the accessibility of your practice.

1 hour CE. Recorded video format (non-interactive)

ESTIMATED COURSE LENGTH: 1.03 hours

CE CREDITS: 1.00 (use Hrs CE found on SPL Catalog Google Sheet Column F) continuing education/contact hours for social workers, psychologists, counselors, and marriage and family therapists

TARGET AUDIENCE: Mental Health Practitioners

LEVEL OF INSTRUCTION: Intermediate

PREREQUISITE(S): None

INSTRUCTIONAL METHOD: Recorded video format (non-interactive)

ACCESSIBILITY ACCOMMODATIONS: Closed captioning of audio components. In order to request further accessibility accommodations, please email support@psychhub.com

COMPLETION REQUIREMENTS: To obtain your CE certificate, learners must complete a pre-test (not scored), progress through all course segments, complete a participant evaluation, and obtain a score of 80% or higher on a post-test. Learners are expected to complete the quiz within 3 attempts. If unable to do so, the learner will need to re-review the course segments.

FINANCIAL/COMMERCIAL SUPPORT STATEMENT: This course has no commercial support.

CONFLICT OF INTEREST:  This course has no potential conflict of interest or outside commercial support. Psych Hub's conflict of interest statement is found in the footer of the training center.

GRIEVANCE AND REFUND POLICIES: Grievance and refund policies are found in the footer of the training center.

PARTICIPATION COSTS:  The cost to participate in this CE activity is included in the subscription registration fee.

COURSE CREATION DATE: 8/22/2023

By the end of this workshop, participants will be able to:

• Utilize a template to assess physical accessibility
• Assess intake forms for accessibility
• Make adjustments to clinical processes and policies for blind clients
• Evaluate practices that inadvertently disadvantage disabled clients

1. Practice setting
   1. What is your responsibility (versus the owner’s) for building accessibility?
   2. Considering your office space
2. Intake process
1. Standardized questions and forms
2. Intake form questions
3. Form accessibility
4. Alternative processes
3. Physical accessibility
1. What is basic physical accessibility?
4. Policies
1. Consider policies that disproportionately affect disabled clients
5. Common assessment measures
6. Advocacy beyond the therapy hour